A Mississauaga Transit bus displays a Remembrance Day message at Islington Station in Toronto, ON on Thursday Nov. 8, 2012. TTC bus driver Dugald Ranachan is disappointed that his bus cannot display "Lest We Forget" on the digital sign.
Credits: ERNEST DOROSZUK/QMI AGENCY
As QMI Agency reported Friday, the transit commission dropped the "Lest We Forget" message from flashing on the display on the front of its buses to respond to concerns raised by its accessibility committee.
Ford said "it's a tough decision" but he thinks the city is remembering those who fought in wars despite the lack of a message on buses.
"Obviously, I don't think any of us would be here if it wasn't for the men and women that fought in the wars for us," he said Friday. "On the other hand, the people that are visually impaired, that's a problem for them. They say that when the messages change, they can't read it.
"Obviously, they have to be taken care of. It's all about customer service."
Transit commission spokesman Brad Ross said staff made the decision to remove the message in 2010 after receiving the request from the advisory committee.
Transit commission chairwoman Karen Stintz said the request was reasonable.
"There was no intention to offend the veterans. We want to support our veterans and this was seen as a reasonable accommodation to the accessibility community," Stintz said.
Messages including "Happy Canada Day," "Seasons Greetings" and "Go Leafs Go" were also stopped.
Ford said veterans can ride with one companion for free on Remembrance Day.
"I'm trying to think how we can deal with this next year but I'm satisfied with what is going on."
The commission will stop all its vehicles for two minutes at 11 a.m. Sunday to honour veterans.
"Attention TTC customers, the Toronto Transit Commission will now observe a two-minute pause in service and reflect on the sacrifices for peace made by Canadians," will play on all TTC loudspeakers.